Training Services

Most employees within an organisation today require knowledge of IT Security. The relevance of IT security within organisations is becoming more important in today’s corporate climate. The impact of a compromise through malicious intent or ignorance can be devastating. Many of these can be avoided by properly educating staff in areas such as their security responsibilities, products used, and policies in place.

Shearwater provides a variety of training options to its customers. This ranges from security awareness training, to specific items such as policy implementation, Public Key Infrastructure, product and topic specific training.

Where possible, training is tailored to the specific requirements of the customer. For example many organisations have internal policies and procedures relating to security, these can be incorporated into the training with appropriate examples providing better learning experiences.

Shearwater users the skills of experienced trainers that have extensive experience both in IT security as well as in designing and running training courses on behalf of organisations.

Features and benefits

It is recognised that people are the weakest link in any security solution. Education is one of the most effective methods of mitigating this risk. Educated users are less likely to compromise security and are more likely to conform to policy.
Educating users demonstrates managements’ commitment to security and helps fulfil corporate governance obligations.
Training users can result in cost savings through reduced support requests, down time and potential security attacks
Educating users in IT security is a requirement of 7799 and achieves compliance with the standard.

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Case study

To illustrate how Shearwater can assist you in training staff regarding IT security, consider the case of an organisation that is implementing a new Firewall and an Internet and E-mail Security Policy.

The organisation requires in-depth training for their IT department in the specific product as well as awareness training for users on the new policy. To assist in achieving these goals, Shearwater can design and deliver specific training courses based on the organisation’s firewall management processes and procedures for IT staff and user awareness training introducing the new policies.

Consider the same organization wishes to comply with the AS/NZS 7799 standard. A component of this standard is to provide awareness training for staff. Shearwater has experience in designing and delivering courses that will meet the standard.