The Reach Agency is a specialist web solutions provider for major investment banks and legal firms in Australia and overseas. With an experienced security team in place, Reach raises the bar on its information security.
Whilst Reach had the in-house capabilities to assess applications’ security, the business needed a best-in-class partner to provide independent verification of methodologies and software both as a compliance requirement, and as a means of adding value to clients using its platform and custom-built solutions. After a lengthy and thorough evaluation process, the company engaged Shearwater.
“We embarked on a lengthy and thorough evaluation process,” says Calvin Rowley, CEO. “Our goal was to ensure that we selected the best possible provider with the right expertise, capabilities and credentials. Shearwater firmly met these criteria.”
Currently Shearwater plays a consistent role in securing Reach’s data across various projects including critical government websites with high volumes of visitor traffic and financial transactions.
Shearwater’s specific role is to provide independent penetration testing of application and data centre security measures. Penetration testing involves Shearwater’s highly skilled team performing a vast array of attacks using specialised tools designed to expose vulnerabilities.
“Shearwater provides a lot of detail around their approach and strategy,” explains Rowley. “They also provide interim reports and continuous feedback. At the conclusion of the penetration testing process, Shearwater provides both a final report with actionable recommendations for the technical team and a final certificate – which is a non-technical document, digestible by senior management.”
Rowley adds, “It’s great that our relationship has progressed beyond ‘just do a job and give us a report’ to a real interaction and sharing of ideas. Security is a constantly changing environment, so it’s really valuable for us to have a relationship with Shearwater where we get that feedback and can also provide feedback from our end.”
“I can confidently say that Shearwater has delivered on their promise. The other thing to note is that we still get some of our applications independently reviewed if the customer has their own preferred supplier. Interestingly, we’ve not yet had a situation where another provider has picked up something that Shearwater hasn’t, and some of these providers are global leaders in the industry. So, the fact that Shearwater is performing to that level has given us even greater confidence.”
About The Reach Agency
Since 1999, The REACH Agency has been leading the transition of financial institutions to the digital world. Its focus is on delivering the simplest, most efficient and user friendly web-based solutions for Corporate Actions and Client Acquisition Management systems.
Reach has now deployed more online IPOs and financial grade digital solutions than all of its competitors combined, offering not just websites, but extensive registry expertise, application data management and control around offers, digital strategies and corporate messaging.
Reach has become the preferred choice for not only the who’s who of Australian business, but every major investment bank. And the reason they choose Reach? It’s that no matter how much Reach values its own reputation in the market there’s always one thing that’s more important – its clients’ reputation.